24/7 · Kalyan Nagar · Bengaluru

24/7 Emergency Response Team, Led by Doctors and Intensivists

At SENSE Health, every inpatient has a doctor in the building around the clock. Our on-site doctors are trained in emergency management and have ICU experience, and they are backed by Cloudphysician's intensivists through 24/7 remote tele-ICU. If a patient's condition changes at 2 AM, the response starts at the bedside, with critical-care specialists on the line.

It is what makes it possible to begin rehabilitation soon after an ICU stay, when patients are recovering but still fragile.

Talk to Our Team Call +91 96633 34659
Smart ICU monitoring camera at SENSE Health rehabilitation hospital, Kalyan Nagar, Bengaluru
For a new emergency at home, such as stroke signs, chest pain, breathlessness, a seizure or a serious fall, call 108 or 112 and go to the nearest hospital emergency department. SENSE Health is a rehabilitation hospital; our emergency response team looks after patients already admitted with us.

Why Rehabilitation Patients Need Emergency Cover

Rehabilitation often begins while a person is still medically fragile: days after leaving the ICU, after a stroke or brain injury, after major surgery, or while still on oxygen or a feeding tube. In those weeks, blood pressure and sugar can swing, chest infections and blood clots can develop, swallowing can go wrong, and seizures or falls can happen, often at night. Our guide to life after the ICU explains why the first weeks are the riskiest.

Many rehabilitation centres are therapy-led, with a doctor on call rather than on site. When something changes, the usual answer is an ambulance to another hospital. At SENSE Health the first response happens where the patient already is.

How the Team Works

→On-site doctors, 24/7
A doctor is in the building day and night. Our doctors are trained in emergency management and have ICU experience. Meet them →
→Intensivists through tele-ICU, 24/7
Cloudphysician's critical-care specialists review medically fragile patients remotely through live video, vital signs and records, at any hour.
→Smart ICU monitoring
AI-supported bedside video and vitals monitoring flags early signs of deterioration, unsafe attempts to get up and missed repositioning.
→Respiratory therapist, 24/7
A dedicated respiratory therapist is available round the clock for tracheostomy and ventilator patients: suctioning, humidification, tube and breathing care through the night. Tracheostomy care →
→Nursing and caregivers, 24/7
Round-the-clock nursing and caregivers, with feeding-tube and catheter care, alongside the rehabilitation team.

If a Patient's Condition Changes

It is noticed earlyBy the nurse or caregiver at the bedside, or by a Smart ICU alert on vital signs or movement.
The on-site doctor respondsThe doctor in the building assesses the patient at the bedside and starts treatment.
An intensivist joins remotelyFor critical-care decisions, Cloudphysician's intensivists review the patient through tele-ICU with our doctor.
Care continues on site, or the patient is transferredOxygen, cardiac monitoring, infusion pumps, ICU/HDU care and ventilator support are available on site when needed. If the patient needs something only an acute hospital can provide, such as emergency surgery, our doctors stabilise them and arrange the transfer. The family is kept informed throughout.

Who This Matters Most For

✓Stepping down from an ICU after a stroke, brain injury, surgery or severe infection
✓On oxygen, a feeding tube or a urinary catheter
✓Older adults with several conditions, such as diabetes, heart disease and high blood pressure
✓Early after a stroke, head injury or Guillain-Barré syndrome, when the condition can still change
✓After cardiac events or surgery, while exercise is being built up
✓At high risk of falls or confusion, especially at night

Read more: stroke rehabilitation · neuro rehabilitation · head injury · GBS · cardiac rehabilitation

Questions to Ask Any Rehabilitation Centre

Whichever centre you choose, ask these before admission. They are the questions our own team answers at every consultation.

?Is a doctor physically on site at night, or only on call?
?What emergency training and ICU experience do the doctors have?
?Who makes critical-care decisions at 2 AM, and how quickly can they see the patient?
?Which equipment is available on site: oxygen, monitors, ventilator, ICU/HDU beds?
?Where would my family member be transferred if needed, and who arranges it?
?How and when will the family be told if something changes?

More questions in our guide to choosing a neuro rehabilitation hospital.

Frequently Asked Questions

Is there a doctor at SENSE Health at night?

Yes. A doctor is on site 24 hours a day, every day, for our inpatients. Our on-site doctors are trained in emergency management and have ICU experience, and they are backed by Cloudphysician's intensivists, who are available 24/7 through remote tele-ICU for patients who need critical-care input.

What is tele-ICU, and how does it help a rehabilitation patient?

Tele-ICU connects the bedside to intensivists (critical-care specialists) at Cloudphysician through live video, vital signs and records. For a medically fragile patient in rehabilitation, it means an intensivist can review a change in condition with our on-site doctor at any hour, without the patient having to be moved first.

Is it safe to move my family member from the ICU to SENSE Health?

It can be, once the treating ICU team agrees the person is stable enough to leave intensive care. SENSE Health provides step-down care with 24/7 on-site doctors, intensivist support through tele-ICU, Smart ICU video and vitals monitoring, 24/7 nursing, and oxygen, cardiac monitoring, ICU/HDU care and ventilator support when clinically needed. Call us while your family member is still in the ICU so the move can be planned.

What happens if a patient needs care SENSE Health cannot provide on site?

Some emergencies need a full acute hospital, for example emergency surgery or a cardiac catheterisation laboratory. In that case our doctors stabilise the patient, arrange the transfer and keep the family informed throughout.

Should I bring someone to SENSE Health in an emergency at home?

No. SENSE Health is a rehabilitation hospital, not an emergency department. For a new emergency at home, such as signs of stroke, chest pain, breathlessness, a seizure or a serious fall, call 108 or 112 and go to the nearest hospital emergency department. Our emergency response team looks after patients already admitted with us.

Are oxygen, monitoring and ICU care included in the inpatient package?

Doctor consultation, 24/7 nursing and caregivers are included in every inpatient package. Oxygen, cardiac monitoring, infusion and DVT pumps, ICU/HDU care, ICU doctors and ventilator support are provided when clinically needed and charged separately; they are listed on the written package sheet you sign before admission.

Planning a Move from the ICU?

Call us while your family member is still in hospital. We will explain how step-down care works, what is included and what to bring.

WhatsApp Us Call +91 96633 34659 OPD Monday–Saturday, 9 AM–7 PM · AVR Heights, 100 Feet Road, HRBR Layout 1st Block, Kalyan Nagar, Bengaluru 560043 · Get directions